Who We Are & What We Do

Our mission is to help people make informed decisions about insurance products. By educating and providing options with over 60 insurance companies, we can ensure that we are helping protect your family’s health and wealth.

The Heart of HealthPlan Freedom can be summed up in 3 words: Service, Expertise, and Trust. Our staff of highly trained licensed insurance agents offers expertise in Individual & Family Healthcare Plans, Medicare Advantage, Medicare Supplements, Life Insurance, and supplementary products. Our agents are required to complete routine training programs to maintain an elevated level of expertise to ensure the highest level of quality and professionalism. We have a dedicated team of customer service representatives who are here to assist you with any needs or questions you may have about your existing coverage. Your experience with us as your one-stop shop for all of your insurance needs hinges on the top-notch service you deserve. All clients are created equal, and everybody is treated as a valued client. You can trust us to do what is right for you, the client. We are an independent agency, meaning we represent a multitude of insurance companies. This allows us to shop for you based on your individual specific needs and wants. Our success depends on the trust our clients have in us to provide the highest levels of expertise and service.

Choosing the right insurance plan for you and your family can be complicated and overwhelming. With today’s complex insurance arena, we are here to help make sense of it all. As plans change yearly, it is important to know what your needs and options are. Let us help navigate the maze of insurance to safeguard your health and wealth. We take an approach that will ease your mind and take the confusion out of the process. We take you through a consultative approach to find out exactly what your needs are by providing a thorough needs assessment. Through our core values and the key components of service, expertise, and trust, we help our clients protect their health and wealth.


HealthPlan Freedom is powered by Messer Financial Group

Meet HealthPlan Freedom's
Team of Professional Agents

Tracy Zimmerman

Director

Licensed Agent Since 2008

National Producer Number: 10446022
Licenses/Certifications: Health, Dental, Vision, ICHRA, QSEHRA, Medicare Supps,  MAPD, Cancer, Hospital, Accident, Life, Final Expense, Travel Insurance
Licensed in: AL, AZ, AR, CO, DE, FL, GA, IL, IN, KS, KY, LA, MD, MS, MO, NC, NH, NJ, NM, OH, OK, PA, SC, TN, TX, VA, WV, WI, WY

I believe in putting client’s needs as the main priority while maintaining a high level of professionalism. I also bring a high level of expertise in the industry and work diligently to find plans that meet all concerns. My specialty is Health Insurance for all ages and there are many options, I offer them all.
I have been married for over 30 years and have 2 beautiful daughters. Kathleen has chosen to work with me in insurance, Laura works for Hand & Stone, and my husband works for the airlines.
My first love is traveling, but I very much enjoy ice hockey, baseball, and rugby. I play pickleball and softball in my free time.

Larry Covington

Vice President

 

After 40 years in the restaurant industry, I came to Messer from Tennessee. I raised my family there, and very proud of my 3 sons. I bring many years of people management with me.  I have held several positions throughout my career, however the best part of what I have done my entire life is help people attain their goals in life. I have watched young people grow into leaders and even owners of their own business.  Hard work and dedication go a long way, but as my very first boss taught me, always give and you will gain. I work alongside the people that I lead and ask for feedback and input. We have to work together as a team, and I learn something new every day from my team. I am very proud and honored to work for Messer and work with my team as well as many other team members here. I look forward to many more years here and I look forward to helping anyone that needs my help.

Anna Lopez

Team Lead

Licensed Agent Since 2019

National Producer Number: 19262089
Licenses/Certifications: Health, Life, Medicare & FFM (Marketplace)
Licensed in: AL, AR, AZ, DE, FL, GA, IL, IN, KS, KY, LA, MI, MS, NC, OH, OK, SC, TN, TX, and VA

I joined Health Plan Freedom in August of 2021, prior to joining I had the privilege of working as an independent agent helping clients apply & enroll in health coverage through the Marketplace. I also helped clients enroll in Medicare Advantage plans and clients who just needed dental & vision plans. My goal is to always make finding and understanding health insurance easy and stress-free. I believe everyone has a right to health insurance, and I will be happy to assist you, your family, and your friends reach the health insurance goals which will best meet their needs and budget.

My husband and I love and enjoy spending time with our two adult children, daughter-in-law, three grandchildren, our large extended family, and church family, as our faith is very important to us, we believe all this helps keep us young as possible, as we together do all the things that families and friends enjoy that make life worth living. I look forward to helping you I am only a phone call, text, or email away. 

Donna Jackson

Team Lead

Licensed Agent Since 2014

National Producer Number: 17312333
Licenses/Certifications: Health & Life, FFM (Marketplace)
Licensed States: AL, AR, AZ, DE, FL, GA, IL, IN, KS, KY, LA, ME, MI, MS, NCOH, OK, SC, TN, TX, and VA

I am a licensed health and life insurance agent that loves helping people. Since 2014 I have been assisting individuals and families to enroll in affordable quality health plans that benefit their needs.

To be a great agent, I follow a set of integrity core values which are: being honest, helpful, knowledgeable, patient, and accountable. As an agent with integrity, I am happy to make sure my clients have assurance with quality healthcare.

I have several hobbies I like to do in my downtime, like cooking, baking, watching movies, mountain hikes, writing, and listening to music. I love spending time with my partner, three children, and my three grandchildren. I also have lots of family and friends whom I treasure precious moments with.

I look forward to assisting you. 


Karen Montano

Team Lead

Licensed Agent Since 2015

National Producer Number: 17523659
Licenses/Certifications: Accident & Health, Life, Property, Casualty, & FFM (Marketplace)
Licensed in: AL, AR, AZ, DE, FL, IL, IN, KS, KY, LA, MS, NC, OH, OK, SC, TN, TX, and VA

I have enjoyed my 10 years working in different aspects of insurance, and my #1 priority will always be my clients. First and foremost, getting to know my clients lets me know their needs. At the moment, I have taken a step back to learn all I can from an administrative side, fulfilling requests from the Healthcare Marketplace and making sure every client is covered from day 1.

Outside of work, I have 4 beautiful girls. I enjoy the outdoors, criminal and supernatural TV series, horror movies, and dancing.

Robert Livingston III

Team Lead

Licensed Agent Since 2009

National Producer Number: 17024462
Licenses/Certifications: Health, Life & FFM (Marketplace)
Licensed in: AL, AR, AZ, CA, DE, FL, GA, IL, IN, KS, LA, MO, MS, NC, OH, OK, SC, TN, TX, and VA

States: Georgia, North Carolina. South Carolina, Tennessee, Texas, & Virginia
I have been a life insurance agent since 2009 and, since that time, have worked diligently to help protect families in North and South Carolina as well as other southeastern states. I live in North Carolina with my wife and two children, and I look forward to assisting you with your family protection needs.

Alex Miller

Licensed Agent Since 2013

National Producer Number: 8874132
Licenses / Certification: Health, Medicare, Supplement, FFM (Marketplace)
Licensed States: AL, AR, AZ, DC, FL, GA, IA, IN, KS, KY, MD, ME, MO, MS, NC, NJ, OH, OR, SC, TN, TX, VA, and WI

I joined Health Plan Freedom in August of 2024, prior to joining I worked as a Licensed NC State Bail Bondsman for over 16 years, Catastrophe Adjuster / Public Claims Adjuster Licensed in many states, and owned several small businesses. I became a well-versed individual with strong integrity, and enjoy helping people, I look forward to being a Great help to everyone I assist in the healthcare market. I believe that affordable Health Insurance is something that everyone should have, and I’m gladly here to help. I reside in Charlotte NC, Proud Father of four Wonderful daughters, three Grandchildren, and My Amazing Spouse.

Donna Johnson

Licensed Agent Since 2018

National Producer Number: 18829942
Licenses/Certifications: Health, Life, & FFM (Marketplace)
Licensed States: AL, AR, AZ, CT, DE, FL, GA, IL, IN, KS, KY, LA, MO, MS, NC, NJ, OH, OK, SC, TN, TX, and VA

My name is Donna, I’m a mother of 2 daughters and 3 grandchildren who are my world. I have been working in the Insurance field for over 5 years in the North Carolina and South Carolina Communities, offering health, life, Accidental and supplemental insurance. I believe that affordable Health Insurance is something that everyone should have. I have helped countless clients find plans that fit their lifestyles and give them peace of mind. My Specialty is providing affordable health plans and life insurance that fits every budget. 


Dejour McNeil

Licensed Agent Since 2017

National Producer Number: 18862946
Licensed States: AL, AR, AZ, DE, FL , GA, HI, IA, IN, KS, KY, LA, MA, MD, ME, MI, MS, NC, OH, SC, TN, TX, UT, VA, VT, and WV

I am a licensed Health Insurance agent who has been with HealthPlan Freedom since August of 2024. I have been helping people find health insurance that is the most beneficial to them since 2017. I’m passionate about helping people find insurance plans that truly fit their needs. I take pride in making the process easier and more personal for everyone I work with. And I can’t wait to assist you. In my free time, I like spending time with my family, making art, and cooking. 

Justin Covington

Licensed Agent Since 2024

National Producer Number: 21292466
Licensed States: AL, GA, LA, MS, NC, OK, SC, TN, and TX

Hello! I’m Justin, and I’m excited to be your trusted partner in navigating the world of insurance. As a dedicated insurance agent with HP Freedom, I’m committed to helping you find the coverage that best suits your needs and goals.

With a strong background in customer relations, I bring a unique perspective to the table. My approach is centered around people, understanding their individual circumstances, and offering tailored solutions to protect what matters most to them.

I believe in building lasting relationships based on trust and transparency. Whether you’re looking for guidance on selecting the right policy or need assistance with a claim, I’m here to provide clear, actionable advice and support every step of the way.

When I’m not working, I enjoy working out, playing guitar, reading, spending time with friends and family, and finding quiet time to myself. All of those things help me stay balanced and energized. I’m eager to connect with you and explore how I can assist in securing your financial future.

Let’s start the journey toward your peace of mind today!

Kathleen Zimmerman

Licensed Agent Since 2024

National Producer Number: 21314767
Licensed States: AL, AR, FL, GA, IN, KS, MS, NC, NH, OH, SC, TN, TX, and VA

Before I joined HealthPlan Freedom in September of 2024, I was a newborn photographer. Anything that caught my eye, I took pictures of. I’m a very dedicated person who loves to help others achieve their goals, create new memories, and provide comfort and understanding. I am excited to expand my expertise to a new set of clientele, and I always aim to provide the best solution available.

Outside of the insurance world, ice hockey, without a doubt, is my favorite sport—GO CAPS! I do have a little bit of a Lego collection and a fur baby. He is a blonde Golden Retriever named Dobby (slight Harry Potter fan).

Maria Nunez

Licensed Agent Since 2018

National Producer Number: 18906529
Licenses/Certifications: Health, Life, Medicare & FFM (Marketplace)
Licensed in: AL, AR, FL, KS, MI, NC, SC, and TN

I joined Health Plan Freedom in July 2024, prior to joining I worked as an independent Broker and Field agent for Humana. I specialized in Medicare with over 6+ years of experience in this field. I enjoy working with Seniors and providing the best customer service. As an agent it is my goal that you obtained the best plan according to your need and see me as a helping hand to accomplish your health and insurance goals. I’m a very dedicated agent who loves to serve and assist others. My goal is to help you understand your health insurance benefits and build a long lasting relationship as your Insurance agent.

I love spending time with my teenage daughter and family. Also like trying new foods and drinks. My hobby is Home décoration and Baking sweets.

I look forward to assisting you.

Salvador Ledezma

Licensed Agent Since 2022

National Producer Number: 18995420
Licensed States: AR, DE, FL, GA, IL, IN, KS, LA, MI, MS, NC, OH, OK, SC, TN, TX, and VA

I am Salvador Ledezma, a Life and Health Insurance Agent with over five years of experience. I specialize in providing solutions to the diverse needs of our clients, based on the services offered by the best companies in the market with which we maintain contracts.
I enjoy collaborating with multidisciplinary teams to solve problems and optimize processes. My passion for innovation drives me to brainstorm and find creative solutions. In my free time, I enjoy going to the gym and cooking simple dishes to share with friends and family.

Jonathan Azmat

Licensed Agent Since 2026

 I joined the HP Freedom team in May 2025 as a Client Service Agent. My experience ranges from Investment Analyst, Consultant, and a strategist within People Analytics. I’m excited to join the team to support this great initiative. I hold a bachelor’s in International Business and a MSc in Industrial and Organizational Psychology. I was born in Worcestershire, England. I enjoy cooking, soccer (Arsenal supporter), movies, music, and spending time with my family.

Destiny Dunbar

Admin

Hello!
I joined Health Plan Freedom as an Administrative Specialist in May of 2024 in Charlotte, NC. My main focus is assisting agents and maintaining a smooth process, ensuring they find the best healthcare plan that meets the needs of our clients. I take pride in creating a positive impact.

I enjoy many different hobbies outside of work including, yoga, hiking, and traveling. We look forward to working with you!

Marissa Turner

Admin

I began working with HealthPlan Freedom in February 2024, supporting administrative operations. In this role, I assist agents by gathering data and documents, following up on emails and deadlines, and helping identify healthcare plans that best meet the needs of our clients. I believe everyone deserves access to quality health insurance, and I’m passionate about helping others—seeing people smile truly brings me joy.

I’m a proud mother to one son, though I often say I’m a mom to many. My faith keeps me grounded, and in my free time, I enjoy listening to music and spending quality time with close friends and family.

Yvette Rogers

Admin

I began working at HealthPlan Freedom as Administrative Operations Support in January 2025. My role focuses on ensuring the smooth and efficient functioning of daily business operations by providing both administrative and logistical support. In collaboration with the insurance agents, we assist clients throughout the enrollment process to ensure they secure a plan that best meets their needs.

I believe that health insurance is essential, and everyone should have access to it to receive the care they need. I take pride in my role, as I enjoy helping others and providing a valuable service. Outside of work, I’m very family-oriented and cherish spending quality time with my loved ones. I also enjoy reading and going for long walks with family and friends.

Phone

(866) 904-3027 
TTY: 711

Email

myagent@hpfreedom.com

Hours of Operation

Monday – Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 3:30 PM